Supercharge your deliveries
Supercharge your deliveries
Supercharge your deliveries
HIVED's parcel delivery network is designed for leading ecommerce brands, for the best possible delivery experience around.
HIVED's parcel delivery network is designed for leading ecommerce brands, for the best possible delivery experience around.
HIVED's parcel delivery network is designed for leading ecommerce brands, for the best possible delivery experience around.
4.7
4.7
4.8
4.8
ABOUT US
It’s time for a new kind of delivery company
HIVED is the first customer-centric, AI-powered, and all-electric parcel delivery company designed for ecommerce. With our purpose-built technology and commitment to an exceptional delivery experience, HIVED is setting a new delivery standard for retailers and consumers.
World class delivery experience
Our purpose-built technology and modern customer experience are made with ecommerce in mind, making the HIVED difference
Industry leading SLA
With a 99% on-time delivery rate, HIVED provides end-customers with reliability and certainty for every delivery
Industry leading SLA
With a 99% on-time delivery rate, HIVED provides end-customers with reliability and certainty for every delivery
Sustainable impact with every delivery
With a 100% electric fleet and sustainability-as-standard approach, each delivery decreases emissions by up to 76%
Sustainable impact with every delivery
With a 100% electric fleet and sustainability-as-standard approach, each delivery decreases emissions by up to 76%
A standout brand to make you stand out
HIVED acts as a value-add and extension of your brand through the post-purchase journey, for increased customer loyalty
A standout brand to make you stand out
HIVED acts as a value-add and extension of your brand through the post-purchase journey, for increased customer loyalty
CORE DELIVERY KPIs
Exceeding customer expectations for a better delivery experience
>99%
On-time attempted rate
<2 min
Live chat first response time
Up to 76%
Decrease in CO2eq
60-80%
Decrease in delivery-related queries
Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work
A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!
As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.
Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work
A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!
As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.
Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work
A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!
As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.
A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.
As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work
CASE STUDY
The best brands choose HIVED
FEATURES
Better deliveries look different
Full visibility on order status, with live tracking to your door
Full visibility on order status, with live tracking to your door
Full visibility on order status, with live tracking to your door
Access support directly via live chat, 7 days a week
Access support directly via live chat, 7 days a week
Access support directly via live chat, 7 days a week
Reliable couriers for a guaranteed smooth delivery
Reliable couriers for a guaranteed smooth delivery
Reliable couriers for a guaranteed smooth delivery
Multiple proof of delivery photos with detailed notes
Multiple proof of delivery photos with detailed notes
Multiple proof of delivery photos with detailed notes
Servicing same-day, next-day and two-day delivery
We offer nationwide collection and same-day, next-day and two-day delivery, all via our 100% electric fleet.
Servicing same-day, next-day and two-day delivery
We offer nationwide collection and same-day, next-day and two-day delivery, all via our 100% electric fleet.
Servicing same-day, next-day and two-day delivery
We offer nationwide collection and same-day, next-day and two-day delivery, all via our 100% electric fleet.
BENEFITS
Optimise your deliveries
Boost customer retention by minimising churn and driving repeat purchases
Elevate your delivery experience and gain control over the post-purchase journey
Save time and cut costs by reducing “Where Is My Order” (WISMO) inquiries
CUSTOMER TESTIMONIALS
"HIVED redefines collaboration: efficient, sustainable, and always a step ahead in delivering excellence to our customers."
Dan Cohen
Head of Supply Chain, Nespresso
CUSTOMER TESTIMONIALS
"HIVED redefines collaboration: efficient, sustainable, and always a step ahead in delivering excellence to our customers."
Dan Cohen
Head of Supply Chain, Nespresso
CUSTOMER TESTIMONIALS
"HIVED redefines collaboration: efficient, sustainable, and always a step ahead in delivering excellence to our customers."
Dan Cohen
Head of Supply Chain, Nespresso
CUSTOMER TESTIMONIALS
"HIVED redefines collaboration: efficient, sustainable, and always a step ahead in delivering excellence to our customers."
Dan Cohen
Head of Supply Chain, Nespresso
CAREERS
Shape the future of logistics
Shape the future of logistics
We are hiring across our business. Get in touch today to see if HIVED could be the right fit for you.
We are hiring across our business. Get in touch today to see if HIVED could be the right fit for you.
We are hiring across our business. Get in touch today to see if HIVED could be the right fit for you.
We are hiring across our business. Get in touch today to see if HIVED could be the right fit for you.
GET IN TOUCH
See how HIVED works
Contact us to learn what shipping with HIVED might look like for your business.
Contact us
GET IN TOUCH
See how HIVED works
Contact us to learn what shipping with HIVED might look like for your business.
Contact us
GET IN TOUCH
See how HIVED works
Contact us to learn what shipping with HIVED might look like for your business.
Contact us
HIVED Ltd.
1a Old Nichol St.
London E2 7HR
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Company
HIVED Ltd.
1a Old Nichol St.
London E2 7HR
Company
HIVED Ltd.
1a Old Nichol St.
London E2 7HR
Company