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Ship with HIVED

Make delivery your advantage

HIVED’s parcel delivery network is built for leading ecommerce brands for a smooth, reliable delivery experience.

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4.7

4.8

ABOUT US

The next generation of parcel delivery

HIVED's parcel delivery network uses smart technology and a fully electric fleet to move parcels quickly and reliably.

Our goal is straightforward: make deliveries smooth, on time, and easy for the people receiving them.

Ship with HIVED

THE HIVED DIFFERENCE

World class delivery experience

Powered by customer obsession and purpose-built technology, our unrivalled delivery experience acts as an extension of your brand.

See us in action

Industry
leading SLA

With a 99% on-time delivery rate, HIVED provides end-customers with reliability and certainty for every delivery

Deliveries customers look forward to

Don't just take our word for it: our 4.8 Trustpilot rating makes us the most-loved delivery company by customers

Sustainable impact with every delivery

With a 100% electric fleet and sustainability-as-standard approach, each delivery decreases emissions by up to 76%

CORE DELIVERY KPIs

Exceeding customer expectations for a better delivery experience

>99%

On-time attempted rate

<2 min

Live chat first response time

Up to 76%

Decrease in CO2eq

60-80%

Decrease in delivery-related queries

THE HIVED DIFFERENCE

Better deliveries for your customers. Better ROI for you.

Drive repeat purchases through premium delivery experiences

Cut customer support costs by reducing “Where Is My Order” (WISMO) inquiries

Meet your sustainability targets using 100% electric deliveries

Learn more

Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work

A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!

As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.

Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work

A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!

As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.

Delivery that makes sense
I was able to change my delivery to a day I'm off work and this was listened to, then on arrival the driver gave us a chance to open the door and knocked twice while we were faffing getting to the door - shouldn't feel like a luxury but has been amazing service.
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work

A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!

As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.

A better class of courier
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.
Left exactly where I wanted it
Left exactly where I wanted it, when I often have many MANY troubles from deliveries. Hope this service is used continuously 🤘🏻🤘🏻🤘🏻
Excellent service
Excellent service! Had to redirect the parcel to a different address due to my mistake. This got organised very smoothly from HIVED and Nespresso side and my parcel got delivered the following day. Thank you very much!
Above and beyond Customer service
The delivery service from Corey was awesome. He went above and beyond to deliver the parcel to me as I was not going to be home at the time due to a prior commitment. He confirmed ID with me and it was a really positive experience to encounter someone who puts customer service and satisfaction as his main priority.

Excellent
First time hearing this delivery company and I am amazed by how good they are! Hopefully next time I have the option to choose them whenever I buy something online.
Excellent Driver
The driver left the parcel at my neighbour's house and took three photos to ensure that I understood precisely where it was. Not only that but I suspect he or she called me three times either to let me know what he or she done or to ask if he or she should put it somewhere else though I couldn't pick up as I was in a meeting.
As every delivery should be
The driver came straight up to the flat door to ensure the delivery was successful and smooth. This is how every driver should care about the food they handle. Well done.
Quickest delivery ever
Quickest delivery ever. Live tracking feature is amazing. Great work